(% of quiz marks)
This series of classes is a comprehensive learning package focused on front-office medical assisting, featuring step-by-step procedures for job skills and the development of critical thinking through real-life scenarios. This program includes in-depth coverage of essential administrative competencies including professional and career responsibilities, interpersonal communications, records management, written communications, financial administration, and managing the office.
The growth of the aging baby-boom population will continue to spur demand for preventive medical services, which are often provide by physicians. As their practices expand, physicians will hire more assistants to perform routine administrative and clinical duties, allowing the physicians to see more patients. Assistants will likely continue to be used in place of more expensive workers, such as nurses to reduce cost.
The American Hotel & Lodging Educational Institute has developed hospitality programs to introduce high school students to the opportunities available in the hospitality and tourism industry, with a focus on educating students on the career pathways and skills needed to build a long-term career.
Source: US Department of Labor, Occupational Outlook Handbook
Certified Medical Administrative Assistant (CMAA)
⦁ Medical Administrative Responsibilities
⦁ Basic Healthcare Worker
⦁ Medical Service: Reception Responsibilities
⦁ Medical Processes Management
⦁ Documentation and Appointment
⦁ Medical Office Management
⦁ Arranging for admission for hospital/laboratory
⦁ Managing supplies
⦁ Medical Record Keeping
⦁ Accounts Payable & Receivables
⦁ Banking and Bookkeeping
⦁ Legal and Ethical Responsibilities
⦁ Safety and infection control
⦁ HIPPA Compliance and regulations
⦁ Preparing patients for examination
⦁ Arranging equipment and instruments before exam