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Category

Career Development Training

3 Feb 2016

Writing Reports and Proposals

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Description: This course is intended to help you do the writing your job demands. If you are a manager at any level in business, government, or industry, you must write reports. Whether you want to or not, you must write to explain things, to smooth relationships, and/or to convince others of the value of some course of action. Such writing must be clear, concise, complete, and correct. It must also convey your message in a courteous tone. This course will help you to identify the range of this kind of writing, the forms it takes, and the persuasive techniques it requires.

Writing-Reports-and-Proposals
3 Feb 2016

Working Smarter Using Technology

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Description: Do you find yourself in these situations? You’ve agreed to let an employee work from home, but they seem to look at it like a vacation. Meetings are constantly disrupted by cell phones. Instant messaging has taken over the workplace. You need to choose new software for your staff and you don’t know where to start. You need to set an IT budget and you don’t know where to start. The company’s benefits provider is asking you to find a way to reduce workplace injuries; otherwise, they’ll have to increase premiums. You’ve purchased new software and productivity has dropped. Technology is supposed to save us time and make our lives easier, but often it only complicates things. This course is designed to teach you, the manager, how to use technology to your advantage so that you and your staff work smarter, not harder. We’ll cover topics like using ergonomics to prevent Repetitive Strain Injuries (RSI); creating policies and procedures to make sure company resources are used properly; the best ways to use time-saving software (including e-mail, instant messaging, contact management software, and scheduling applications); and how to implement and manage telecommuting. We’ll also talk about what to do when employees get angry with computers and how to deal with common problems related to technology.

Working-Smarter
3 Feb 2016

Time Management – Get organized for Peak Performance

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Description: Time is money, the adage goes, and lots of it gets lost in disorganization and disruption. This course helps you organize and prioritize for greater workplace efficiency. You’ll learn to get a grip on your office space, organize your work flow, learn how use your planner effectively, say no without guilt, and delegate some of your work to other people. This workshop is full of ideas for organizing your work area and your paperwork and working on the “right” things.

Time-Management
3 Feb 2016

The Minute Takers Workshop

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Description: No matter who you are or what you do, whether at work or in the community, you are involved in meetings. And meetings are costly, even if they are held in a company boardroom. To ensure meetings are productive and worth the expense involved, three ingredients are necessary: An assurance of closure, a strong chair or leader, and accurate minutes. It has been said that if the minutes of a meeting are not accurate, then the meeting may just as well not have taken place. If people can’t remember or agree on what actually occurred at a meeting, how can the group effectively accomplish its objectives? This course helps minute-takers understand their role and the best techniques for producing minutes that include all the essential information needed.

The-minute-takers-workshop
3 Feb 2016

Skills for the Administrative Assistant

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Description: Work is not the only thing that matters in life, but most of us want to take pride in what we do. While we don’t have to like the people we work with, or report to, at the very least we should be able to interact positively with them. The biggest influence on job satisfaction is our relationship with others. This course will help you maximize your potential as a support person.

Skills-for-the-Administrative-Assistant
3 Feb 2016

Self-Leadership

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Description: This one-day program includes topics that trainers can customize to fully meet the needs of their students. The sessions included bring self-leadership to a tangible platform as students explore their values and goals, explore positive and negative aspects of their current environment, manage change and develop habits to support the four pillars of self-leadership.

Self-Leadership
3 Feb 2016

Public Speaking – Speaking Under Pressure

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Description: This course has been designed for those who are in positions where they must speak in front of audiences that are hostile or demanding. This material is also suitable for those who are relatively new speakers who want some encouragement to speak up in meetings or who want some training before they begin making presentations on behalf of the organization. This course is aimed at improving your skills and learning some new techniques which will give you the persuasive edge when you are making a presentation, fielding difficult questions, or presenting complex information. The course includes several exercises where the participant will have to prepare and present speeches of varying length and with varying notice.

Public-Speaking-Speaking-Under-Pressure
3 Feb 2016

Goal Setting

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Description: Success is not accidental. It is a result of thorough planning, hard work, drive, and determination. This oneday goal setting course will help you learn how to set up a long-term life plan, create good goals, and achieve your dreams. Other topics include: Choosing a Mentor, Visualizing your goals and Motivators.

Goal-Setting
3 Feb 2016

Emotional Intelligence

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Description: Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It’s a pivotal factor in personal and professional success. IQ will get you in the door, but it is your EQ, your ability to connect with others and manage the emotions of yourself and others, that will determine how successful you are in life. This course will teach participants how to understand what emotional intelligence means, recognize how our emotional health and physical health are related, learn techniques to understand, use, and appreciate the role of emotional intelligence in the workplace. Further, participants will understand the different emotions and how to manage them, create a personal vision statement, understand the difference between optimism and pessimism, and validate emotions in others.

Emotional-Intelligence