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Professional Development Certificates

Certificate in Leadership Management

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Leadership Management

Overview: Leadership is an asset that many organizations are lacking and seeking. Our Leadership program provides participants with core and elective classes associated with highly effective leaders towards success. The student can focus on skills in areas like Leading versus managing, thinking strategically, and developing employees. Participants choose the specific courses that will help them reach their leadership goals.

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Certificate in Front Line Management

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Front Line Management

Overview: Our Front Line Management program has been created with a focus on developing skills for people within manufacturing, distribution centers and other production environments. The core and electives in this program will assist individuals with the management of people, resources, timelines and production expectations.

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Certificate in Fiber Optic Support

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Fiber Optic Support

Overview:
This introductory fiber optics course is designed for anyone interested in learning basic fiber optic networking. This program combines theory and 75% hands-on activities to prepare the student to take the CFOT (Certified Fiber Optics Technician) test that is sanctioned by the FOA (Fiber Optics Association) and given and graded the final class day. This course also introduces the student to industry standards governing FTTD (Fiber To The Desk), FTTH (Fiber To The Home, LAN/WAN fiber networks, and further introduces the student to basic fusion and mechanical splicing. Students will learn how to identify fiber types, recognize various connectors used in fiber installation; and install, terminate, splice, and properly test installed fiber cable to existing standards. This program explores the history and future of fiber optics and fiber optics capabilities, and cost of installation.

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Certificate in Customer Service

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Customer Service

Overview:
As part of our Customer Service program, student will learn industry best practices towards managing expectations, internal and external customers. This program will provide the electives and options needed for people within a sales or call center capacity to develop the necessary habits associated with quality customer service efforts. This Customer Service Certificate program will gives participants the skills needed to enhance customer relationships and secure an overall competitive advantage.

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Certificate in Business Management

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Business Management

Overview:
This program is the foundation towards becoming a good manager. Our Business Management program provides the ability to understand the responsibilities of managing employees and developing direct reports. With this program students can obtain the critical skills needed to build a successful management structure for the future.

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Certificate in Business Administration

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Business Administration

Overview:
This Certificate in Business Administration has been created with a focus on professional development towards career advancement. Individuals will have the option of obtaining critical skills needed in order to build a foundation towards personal growth in the world of business. Many of the electives available can be utilized towards job specific functions for advancement.

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Certificate in Advanced Microsoft Technologies

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Advanced Microsoft Technologies

Overview:
This course focuses on the skills required to achieve a level of competency in a number of industry related Microsoft IT classes. This series is an advanced level for students with the proper work experience and Server Knowledge. The certificate will show the designation for the core course selected. (Example: Certificate in Advanced Microsoft Technologies: Microsoft SharePoint)

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