407.964.3331 ext. 702
sperera@mylearningalliance.com
Category

Supervisor and Manager Training

3 Feb 2016

Managing Difficult Conversations

/
Posted By
/
Comments0

Description: This training is designed to prepare supervisors’ and managers’ communication skills and people management abilities. You will learn how to choose when to have a difficult conversation, how to prepare, and how to ask questions to avoid an already difficult topic.

Managing-Difficult-Conversations

 

3 Feb 2016

The Professional Supervisor

/
Posted By
/
Comments0

Description: With a host of new challenges and responsibilities to tackle, new supervisors need training like never before. Learning how to supervise your new employees on a trial and error basis can lead to discouragement. This course can help you overcome many of the supervisory problems a new “boss” may encounter.

The-Professional-Supervisor
3 Feb 2016

Teamwork: Building Better Teams

/
Posted By
/
Comments0

Description: Teams have become a principal building block of the strategy of successful organizations. Whether the focus is on service, quality, cost, value, speed, efficiency, performance, or other similar goals, teams are the central methodology of most organizations in the private, non-profit, and government sectors. With teams at the core of corporate strategy, your success as an organization can often depend on how well you and other team members operate together. How are your problem-solving skills? Is the team enthusiastic and motivated to do its best? Do you work well together? In most teams, the energies of individual members work at cross purposes. Individuals may work extraordinarily hard, but their efforts do not translate into team effort, and this results in wasted energy. By contrast, when a team becomes more aligned, a commonality of direction emerges, and individual energies harmonize. You have a shared vision and an understanding of how to complement each others’ efforts. As jazz musicians say, “You are in the groove.” Topics discussed in this course include: Defining Teams, what is a team, types of teams, establishing team norms, characteristics of teams, ground rules, team contracts, working as a team, Glenn Parker Team Survey, Building team trust, the stages of team development, the TORI model, communication, listening, and becoming a good team player.

Teamwork-Building-Better-Team-1
3 Feb 2016

Supervisor Training The ABC’s of Supervising Others

/
Posted By
/
Comments0

Description: This course is for those people who are new supervisors or who are interested in a supervisory position, as well as those who are lead hands or part-time supervisors without a great deal of authority. This course is designed to help you overcome many of the supervisory problems you will encounter in your first few weeks as a boss. Dealing with the many problems a new supervisor encounters isn’t easy but it doesn’t have to lead to discouragement.

The-ABCs-of-Supervising-Others
3 Feb 2016

Risk Management

/
Posted By
/
Comments0

Description: Although risk management in business and project management is nothing new, corporations have realized that having a plan for risk management does more than reduce the negative impact of crises. In addition to making them less likely to happen, it can allow for more flexibility when crises do occur, and save money in the long-term. Risk assessment training provides all these benefits and more! Risk is less of a threat to your business when it’s already been accounted for. This class teaches students about the ERM solution, the ISO risk management standard, and what’s necessary to create an effective and flexible risk management policy for the workplace. Students learn how to establish their risk management content, how to design and complete a risk assessment, determine the appropriate response to risks, and more!

Risk-Management
3 Feb 2016

Project Management Training Understanding Project Management

/
Posted By
/
Comments0

Description: Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job, you are often expected to take on extra assignments – and to get that additional job done well, done under budget, and done on time. This course is not intended to take you from a supervisory or administrative position to that of a project manager. However, this course will familiarize you with the most common terms and the most current thinking about projects.

Project-Management-Training-Understanding-Project-Management
3 Feb 2016

Motivation Training Motivating your Workforce

/
Posted By
/
Comments0

Description: It’s no secret. Employees who feel they are valued and recognized for the work they do are more motivated, responsible, and productive. This course will help supervisors and managers create a more dynamic, loyal and energized workplace. It is designed specifically to help busy managers and supervisors understand what employees want, and to give them a starting point for creating champions.

Motivation-Training-Motivating-your-Workforce
3 Feb 2016

Meeting Management The Art of Making Meetings Work

/
Posted By
/
Comments0

Description: Meetings come in all shapes and sizes, from the convention to a quick huddle in an office hallway. This course will be concerned with small working meetings–with groups that have a job to do requiring the energy, commitment, and talents of those who participate. Members of such a group want to get some kind of result out of their time together; solving problems, setting goals or priorities, or simply defining with each other some mutual needs and fears and hopes. At its best, such a group knows what it is about, and knows and utilizes the strengths of individual members.

Meeting-Management-The-Art-of-Making-Meetings-Work
3 Feb 2016

Leadership Skills for Supervisors – Communication Coaching and Conflict

/
Posted By
/
Comments0

Description: Supervisors represent an important force in the global economy. You have the power to turn on or turn off the productivity of the people who work for you. You are the crucial interface between the employee on the shop floor or the service desk and the managers of the organization. You usually have more experience and more skill than the employees you supervise, because management tends to look for super people to fill those roles. Leadership Skills for Supervisors Training will help you develop strong leadership skills today! This class will cover the Situational Leadership Model, the Four Elements of Communication, Employee Development Models and Dealing with Conflict and Difficult Issues.

Leadership-Skills-for-Supervisors-CCC
3 Feb 2016

Inventory Management The Nuts and Bolts

/
Posted By
/
Comments0

Description: No business can survive very long without an effective program of controls over the parts and materials that are used in producing or distributing goods and services of the firm. Like many other things that depend on human interpretation, “control” means different things to different individuals. This is a course for you, the warehouse or stockroom manager, the person in charge of what comes in and goes out in your company. You want a smooth and costeffective operation, with enough products on hand to satisfy needs without stockpiling too much.

Inventory-Management-The-Nuts-and-Bolts