407.964.3331 ext. 702
sperera@mylearningalliance.com

Courses and Certifications

Condimentum Cursus Lorem Parturient

Professional Development Certificates

Certificate in Advanced Business Administration
Certificate in Advanced Business Information Systems
Certificate in Advanced Microsoft Technologies
Certificate in Business Administration
Certificate in Business Information Systems
Certificate in Business Management
Certificate in Cisco Network Design
Certificate in CompTIA Technologies
Certificate in Customer Service
Certificate in Fiber Optic Support
Certificate in Front Line Management
Certificate in Leadership Management
Certificate in Lean Sigma
Certificate in Lean Sigma White Belt
Certificate in Lean Sigma Yellow Belt
Certificate in Lean Sigma Green Belt
Certificate in Microsoft Project 2010
Certificate in Microsoft System Administration
Certificate in Microsoft Technologies
Certificate in Practical Project Management
Certificate in Project Management
Certificate in Sales and Account Management
Certificate: CNC Machinist – Level 1
Certificate: CNC Machinist – Level 2
Certificate: Energy & Environmetal Design
Certificate: IT Services Management
Certificate: Manufacturing Production
Certificate: Nanotechnology – Part 2
Certificate: Nanotechnology – Part1
Certificate: OSHA Management
Certificate: Programmable Logic Controllers
Certificate: Solar Electric Systems
Certified Associate Business Manager (CABM) Concepts

Project Management and Six Sigma Training

Project Management Professional (PMP)
Lean Sigma Green Belt Champion
Lean Sigma Yellow Belt Champion
Practical Project Management
Project Management Planning and Scheduling
Lean Sigma Champion
Lean Sigma White Belt Champion
Microsoft® Project 2010: Managing Projects
Project Management Monitoring and Controlling Projects
Six Sigma Black Belt

Technical Courses

A Plus Hardware and Software
CCNA Voice Certification
Fiber Optics Support
Network Plus
Security Plus
Advanced Security Practitioner (CASP)
CISSP
Healthcare IT Technician
Project Plus
Server Plus

MS Office Applications Training

Microsoft® Access 2007 or 2010 (Level 2)
Microsoft® Access 2007 or 2010 (Level 3)
Microsoft® Excel 2007 or 2010 (Level 1)
Microsoft® Excel 2007 or 2010 (Level 2)
Microsoft® Excel 2007 or 2010 (Level 3)
Microsoft® Outlook 2007 or 2010 (Level 1)
Microsoft® Outlook 2007 or 2010 (Level 2)
Microsoft® Outlook 2007 or 2010 (Level 3)
Microsoft® PowerPoint 2007 or 2010 (Level 1)
Microsoft® PowerPoint 2007 or 2010 (Level 2)
Microsoft® PowerPoint 2007 or 2010 (Level 3)
Microsoft® Project 2007 or 2010 (Level 1)
Microsoft® Project 2007 or 2010 (Level 2)
Microsoft® Project 2007 or 2010 (Level 3)
Microsoft® Word 2007 or 2010 (Level 1)
Microsoft® Word 2007 or 2010 (Level 2)
Microsoft® Word 2007 or 2010 (Level 3)

Microsoft Technical Courses

Administering Windows Server 2012 (5 Day)
Configuring Advanced Windows Server 2012 Services (5 Day)
Configuring and Administering Microsoft® SharePoint 2010 (5 Day)
Configuring, Managing and Troubleshooting Microsoft® Exchange Server 2010 (5 Day)
Implementing a Microsoft® SQL Server 2008 R2 Database (5 Day)
Implementing and Maintaining Microsoft® SQL Server 2008 Analysis Services (3 Day)
Implementing and Maintaining Microsoft® SQL Server 2008 Integration Services (3 Day)
Implementing and Maintaining Microsoft® SQL Server 2008 Reporting Services (3 Day)
Implementing Microsoft® Office 2007 SharePoint Server (3 Day)
Installing and Configuring Windows Server 2012 (5 Day)
Maintaining a Microsoft® SQL Server 2008 R2 Database (5 Day)
Writing Queries Using MSSQL 2008 Transact SQL

Work Place Essentials Training

Bullying in the Workplace
Business Ethics for the Office
Crisis Management
Disability Awareness – Working with People with Disabilities
Diversity Training – Celebrating Diversity in the Workplace
Employee Accountability
Lean Process Improvement
Safety in the Workplace
Strategic Planning
Workplace Ergonomics: Injury Prevention Through Ergonomics
Workplace Harassment – What it is and What to Do About it
Workplace Violence – How to Manage Anger and Violence in the Workplace

Supervisor and Manager Training

Coaching: A Leadership Skill
Marketing and Sales
Budgets and Managing Money
Business Leadership – Becoming Management Material
Delegation: The Art of Delegating Effectively
Effective Planning and Scheduling
Giving Effective Feedback
Human Resources Training – HR for the NON-HR Manager
Inventory Management – The Nuts and Bolts
Leadership Skills for Supervisors: Communication, Coaching, and Conflict
Managing Difficult Conversations
Meeting Management – The Art of Making Meetings Work
Motivation Training – Motivating your Workforce
Negotiating for Results
Project Management Training – Understanding Project Management
Risk Management
Supervisor Training – The ABC’s of Supervising Others
Team Building – Developing High Performance Teams
The Professional Supervisor

Retail Automotive Training

OSHA Annual Training
OSHA Visit Preparation

Human Resources Training

Accounting Skills for New Supervisors
Anger Management – Understanding Anger
Business Succession Planning – Developing and Maintaining a Succession Plan
Change Management – Change and How to Deal With It
Conducting Effective Performance Reviews
Conflict Resolution-getting Along in the Workplace
Employee Dispute Resolution Mediation Through Peer Review
Generation Gap – Closing the Generation Gap in the Workplace
Hiring for Success – Behavioral Interviewing Techniques
Managing Customer Service
Orientation Handbook – Getting Employees off to a Good Start
Performance Management – Managing Employee Performance
Problem Solving & Decision Making
Stress Management
Teamwork Building Better Teams

Sales and Marketing Training

Body Language Reading Body Language as a Sales Tool
Branding: Creating and Managing Your Corporate Brand
Building Relationships for Success in Sales
Call Center Training: Sales and Customer Service Training for Call Center Agents
Dynamite Sales Presentations
Overcoming Objections to Nail the Sale
Prospetcing For Leads Like A Pro
Selling Smarter
Telemarketing – Using the Telephone as a Sales Tool